5-touch follow-up for leads who don't reply

Stop leads from going cold after one unanswered message.

Works in n8nWorks in MakeWorks in Zapier
60 minsetup time
mediumdifficulty
$0-20 + usageest. monthly cost

The problem

Most businesses follow up once and give up, but many leads reply only after several touches.

What it does

Sends a spaced sequence (text right away, then email on day 1, text on day 3, email on day 5, and a final 'should I close your file?' text on day 7). Before each touch it checks your CRM, and stops as soon as the lead has replied or booked.

● Imports in n8n 2.43.6, not yet run end-to-endDownload n8n JSON
  1. Import no-reply-lead-nurture-sequence.n8n.json.
  2. Provide STATUS_URL: an endpoint that returns {"replied": true|false} for ?email=... (Airtable/Sheets via Apps Script, or your CRM API). The 'Stop if replied' code nodes end the run when replied=true.
  3. Attach Twilio + Resend credentials. Note: long Wait nodes require a persistent n8n (Cloud or self-host with a database), not a laptop.
  4. Trigger it from your form or CRM by POSTing the lead to the Webhook URL.

Credentials: each HTTP node uses a generic credential (Twilio = HTTP Basic Auth with Account SID/Auth Token; Resend/OpenAI = Header Auth Authorization: Bearer <key>). Values like $env.BUSINESS_NAME read environment variables. On n8n Cloud, replace them with literal text or n8n Variables ($vars).

Make / Zapier notes

Make: use a Data Store plus scheduled scenarios (Make waits max ~15 min inside a run). Zapier: Delay by Zapier steps + Filter on a lookup step.

HighLevel users can build this as a single workflow: wait steps between touches, plus a goal of "contact replied" so leads exit the sequence automatically.

Compliance notes

SMS consent (TCPA / A2P 10DLC): Only text people who gave you their number for this purpose (form checkbox, booking, or past customer relationship for transactional messages). Marketing texts need prior express written consent. Register your Twilio number for A2P 10DLC, include your business name, honor STOP/HELP (Twilio handles STOP automatically), and only send 8am-9pm recipient local time. Email (CAN-SPAM / GDPR): Promotional emails need an unsubscribe link and your physical address; honor opt-outs. In the EU/UK you need opt-in consent.

Expected result

More conversations from the same lead volume. Many replies come on touches 2-5.

Workflow file: no-reply-lead-nurture-sequence.n8n.json

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