{ "name": "FlowPantry - stripe-failed-payment-recovery", "flow": [ { "id": 1, "module": "gateway:CustomWebHook", "version": 1, "parameters": { "hook": null, "maxResults": 1 }, "mapper": {}, "metadata": { "designer": { "x": 0, "y": 0 } } }, { "id": 2, "module": "builtin:BasicRouter", "version": 1, "parameters": {}, "metadata": { "designer": { "x": 300, "y": 0 } }, "routes": [ { "flow": [ { "id": 3, "module": "http:ActionSendData", "version": 3, "parameters": {}, "mapper": { "url": "https://api.resend.com/emails", "method": "post", "headers": [ { "name": "Authorization", "value": "Bearer YOUR_RESEND_API_KEY" } ], "qs": [], "serializeUrl": false, "parseResponse": true, "shareCookies": false, "rejectUnauthorized": true, "followRedirect": true, "useQuerystring": false, "gzip": true, "useMtls": false, "timeout": "", "bodyType": "raw", "contentType": "application/json", "inputMethod": "jsonString", "data": "{\"from\": \"YOUR_NAME \", \"to\": \"{{1.data.object.customer_email}}\", \"subject\": \"Your YOUR BUSINESS payment didn't go through\", \"text\": \"Hi {{1.data.object.customer_name}},\\n\\nYour {{formatNumber(1.data.object.amount_due / 100; 2)}} {{upper(1.data.object.currency)}} payment to YOUR BUSINESS didn't go through. This is usually an expired or replaced card.\\n\\nUpdate your card or pay now: {{1.data.object.hosted_invoice_url}}\\n\\nIf you do nothing, we'll try the card again on {{formatDate(parseDate(1.data.object.next_payment_attempt; X); ddd, MMM D)}}.\\n\\n\\u2014 YOUR BUSINESS\"}" }, "metadata": { "designer": { "x": 600, "y": 0 } }, "filter": { "name": "First failure", "conditions": [ [ { "a": "{{1.data.object.attempt_count}}", "o": "number:equal", "b": "1" }, { "a": "{{1.type}}", "o": "text:equal", "b": "invoice.payment_failed" }, { "a": "{{1.data.object.customer_email}}", "o": "exist", "b": "" }, { "a": "{{1.data.object.next_payment_attempt}}", "o": "exist", "b": "" } ] ] } } ] }, { "flow": [ { "id": 4, "module": "http:ActionSendData", "version": 3, "parameters": {}, "mapper": { "url": "https://api.resend.com/emails", "method": "post", "headers": [ { "name": "Authorization", "value": "Bearer YOUR_RESEND_API_KEY" } ], "qs": [], "serializeUrl": false, "parseResponse": true, "shareCookies": false, "rejectUnauthorized": true, "followRedirect": true, "useQuerystring": false, "gzip": true, "useMtls": false, "timeout": "", "bodyType": "raw", "contentType": "application/json", "inputMethod": "jsonString", "data": "{\"from\": \"YOUR_NAME \", \"to\": \"{{1.data.object.customer_email}}\", \"subject\": \"Still having trouble with your YOUR BUSINESS payment\", \"text\": \"Hi {{1.data.object.customer_name}},\\n\\nWe tried your card again for the {{formatNumber(1.data.object.amount_due / 100; 2)}} {{upper(1.data.object.currency)}} payment and it was declined (attempt {{1.data.object.attempt_count}}).\\n\\nTwo-minute fix: {{1.data.object.hosted_invoice_url}}\\n\\nNext try: {{formatDate(parseDate(1.data.object.next_payment_attempt; X); ddd, MMM D)}}.\\n\\n\\u2014 YOUR BUSINESS\"}" }, "metadata": { "designer": { "x": 600, "y": 0 } }, "filter": { "name": "Retry failed", "conditions": [ [ { "a": "{{1.data.object.attempt_count}}", "o": "number:greaterorequal", "b": "2" }, { "a": "{{1.type}}", "o": "text:equal", "b": "invoice.payment_failed" }, { "a": "{{1.data.object.customer_email}}", "o": "exist", "b": "" }, { "a": "{{1.data.object.next_payment_attempt}}", "o": "exist", "b": "" } ] ] } } ] }, { "flow": [ { "id": 5, "module": "http:ActionSendData", "version": 3, "parameters": {}, "mapper": { "url": "https://api.resend.com/emails", "method": "post", "headers": [ { "name": "Authorization", "value": "Bearer YOUR_RESEND_API_KEY" } ], "qs": [], "serializeUrl": false, "parseResponse": true, "shareCookies": false, "rejectUnauthorized": true, "followRedirect": true, "useQuerystring": false, "gzip": true, "useMtls": false, "timeout": "", "bodyType": "raw", "contentType": "application/json", "inputMethod": "jsonString", "data": "{\"from\": \"YOUR_NAME \", \"to\": \"{{1.data.object.customer_email}}\", \"subject\": \"Action needed: your YOUR BUSINESS payment\", \"text\": \"Hi {{1.data.object.customer_name}},\\n\\nWe weren't able to collect your {{formatNumber(1.data.object.amount_due / 100; 2)}} {{upper(1.data.object.currency)}} payment after {{1.data.object.attempt_count}} tries, and we won't retry the card again automatically.\\n\\nPlease pay or update your card here to keep your service active: {{1.data.object.hosted_invoice_url}}\\n\\nReply if something changed.\\n\\n\\u2014 YOUR BUSINESS\"}" }, "metadata": { "designer": { "x": 600, "y": 0 } }, "filter": { "name": "Final failure", "conditions": [ [ { "a": "{{1.data.object.next_payment_attempt}}", "o": "notexist", "b": "" }, { "a": "{{1.type}}", "o": "text:equal", "b": "invoice.payment_failed" }, { "a": "{{1.data.object.customer_email}}", "o": "exist", "b": "" } ] ] } }, { "id": 6, "module": "http:ActionSendData", "version": 3, "parameters": {}, "mapper": { "url": "https://api.twilio.com/2010-04-01/Accounts/YOUR_TWILIO_SID/Messages.json", "method": "post", "headers": [], "qs": [], "serializeUrl": false, "parseResponse": true, "shareCookies": false, "rejectUnauthorized": true, "followRedirect": true, "useQuerystring": false, "gzip": true, "useMtls": false, "timeout": "", "username": "YOUR_TWILIO_SID", "password": "YOUR_TWILIO_AUTH_TOKEN", "bodyType": "x_www_form_urlencoded", "data": "", "formFields": [ { "key": "To", "value": "OWNER_PHONE" }, { "key": "From", "value": "YOUR_TWILIO_NUMBER" }, { "key": "Body", "value": "Stripe gave up on {{1.data.object.customer_name}} ({{1.data.object.customer_email}}): {{formatNumber(1.data.object.amount_due / 100; 2)}} {{upper(1.data.object.currency)}} after {{1.data.object.attempt_count}} tries. Invoice {{1.data.object.id}}" } ] }, "metadata": { "designer": { "x": 900, "y": 0 } } } ] } ] } ], "metadata": { "instant": true, "version": 1, "scenario": { "roundtrips": 1, "maxErrors": 3, "autoCommit": true, "autoCommitTriggerLast": true, "sequential": false, "slots": null, "confidential": false, "dataloss": false, "dlq": false, "freshVariables": false }, "designer": { "orphans": [] }, "zone": "us1.make.com" } }